Phone: 01462 675200
sales@essentialsafetywear.co.uk

Terms & Conditions

1 – RESERVATION
All goods supplied shall remain the property of Essential Safety Wear Limited until paid in full. Essential Safety Wear Ltd reserves the right to charge interest at 2.0% over the base rate for all overdue debts and to recover all legal fees that are incurred.

2 – CLAIMS
Any claim for short delivery must be notified to Essential Safety Wear Ltd in writing within 24 hours of receipt.
Claims for non-delivery must be made in writing, within 3 days of receipt of invoice
Essential Safety Wear Ltd will not accept any products returned after 14 days from date of delivery.
Essential Safety wear Ltd shall not be liable for any claim in respect of products decorated by the customer.
Discounted goods will not be accepted

3 – PRICES
All prices are subject to value added tax (VAT) at the prices quoted. Essential Safety Wear Ltd reserves the right to alter prices and specifications without prior notice.

4 – PAYMENT TERMS
We accept all major credit cards including Switch, MasterCard, Visa and Paypal or payment by pro-forma cheque. We are also pleased to offer net 30-day company accounts, subject to application.

5 – DELIVERY CHARGES
Delivery is free (UK mainland only) for orders over £250+ VAT. For orders below this value there will be a charge of £6.95 + VAT (UK mainland only). Orders to Northern Scotland, Highlands, Islands and Northern & Southern Ireland where orders over £250 are carriage paid. Orders below this level (ex VAT) will have a £25 carriage charge automatically added to the order. All carriage charges apply to delivery within the United Kingdom only. Expedited deliveries will be charged at a premium rate.
Goods delivered to a third party, by the request of the customer, remain the risk of the customer. Essential Safety Wear Ltd reserves the right to alter the delivery charge without prior notice.

6 – CANCELLATION /RETURNS/REFUNDS

Any cancellation must be made within 14 days of the customer receiving the goods. All goods to be returned must be authorised before return. No unauthorised returns will be accepted. To arrange a return please contact us on 01462 675200 (Fax.01462 675769) or e-mail sales@essentialsafetywear.co.uk. It is the customers responsibility to arrange the safe return of goods. All goods returned, unless faulty or damaged in transit, will incur a 15% administration charge. Once authorised please return the goods to our distribution centre. All returned goods that are not faulty must be unused and returned in the original UNDAMAGED packaging or they will not be accepted for a credit. Where items returned are found to be faulty on inspection a full refund will be given within 48 hours plus the costs incurred of returning the items. If goods returned are not faulty on inspection then a refund will be made (less the 15% administration charge) within 48 hours.
The customer shall be wholly responsible for checking that such products are entirely suitable for their use and application.

7 – COMPLAINTS PROCEDURE
Essential Safety Wear Ltd aims to provide 100% customer satisfaction; with this in mind we are pleased to accept customer comments or complaints via our contact us page. Any complaint will be acknowledged within 5 working days and the customer will be informed in respect of the progress and time scale for resolving any dispute.

8 – SURCHARGES
Some work wear products and sizes may incur surcharge prices on special measures including sizes over XXL and tall fittings.

9 – SAMPLES
Samples will be charged in full as per pricing structure at time of sale. These products are non-returnable and could incur delivery charge.

10 – CHANGES
Essential Safety Wear Ltd reserves the right to change any specifications without prior notification. All product sizes and colours are for guidance only.

11 – CLEARANCE LINES
All products featured in this section are sold on a “first come, first served” basis and are sold as seen (some product packaging may be damaged). Returns will not be accepted unless the product is faulty or damaged.

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Essential Safety Wear are Leading Health and Safety Clothing Suppliers
  • Recent Reviews

    Jenny Barwell
    Jenny Barwell
    08:44 02 Jul 15
    Arena Personnel Ltd supply industrial temporary staff to warehouses and factories in Herts and Beds. We are often required purchase dust jackets, goggles, safety boots etc for our temporary workers and choose Essential Safety Wear every time. Nothing is too much trouble for Belle and Chris and they are always able to supply us at very short notice. On one occasion the items had to be at our office with only a couple of hours notice; we were unable to go and collect them but Chris offered to deliver them personally.Belle and Chris exceed in customer service. They are always polite, helpful and friendly and a pleasure to work with.
    EWS Gmail
    EWS Gmail
    08:01 25 Jun 15
    Essential Safety Wear are extremely accommodating to our requirements, always providing the highest quality equipment & clothing in a very short space of time. All of the staff are professional & courteous and always provide an excellent service. I would recommend using Essential Safety Wear due to their high quality and adaptability always producing the required result when expected.
    Darren Rogers
    Darren Rogers
    08:58 24 Jun 15
    I have been using Essential Safetywear as a supplier since their conception. Chris and his team are always willing to go the extra mile and to provide the service I expect from a supplier. In addition, he is always willing to purchase items that are "off catalogue" so that I can satisfy the needs of my biggest customer. Keep up the good work Chris and let's hope we continue to work together for many more years to come. Darren Rogers. Regional Partnering Manager for Buildbase.
    Mark Hodder
    Mark Hodder
    08:58 19 Jun 15
    Having worked with Essential Safety Wear for nearly 5 years, we never fail to be impressed with their products and service. From PPE and uniforms to vehicle signwriting, the teams' willingness to assist us with the most unusual requests keeps us coming back to them with every new project. Cannot recommend enough- ESW provide an A-class service!
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  • Address

     Unit 3 Oakfield Business Corner
    Works Road
    Letchworth
    SG6 1FB

    Phone

     01462 675200

    Email

     sales@essentialsafetywear.co.uk

     Essential Safety Wear Limited.
    Company Reg No. 06032668